In the event that you need to cancel outside of 45 days then you will receive everything back in the form of store credit. Cancelling between 44-31 out from your tour start date will have a %50 cancellation fee and the remainder will be put into store credit. Cancelling inside of 30 days would forfeit everything as a cancellation fee. Cancellations can be addressed on a case by case basis as well.

Obviously weather can be unpredictable and changes all the time. In general you can say that during mid-summer months you have a 90% chance of staying dry and hot weather on any of our tours. It’ll always be a little cool along the west coast and you can always expect some rain along Route 66. Best thing is to come prepared, bring your raingear and a variety of clothing to be armed for all weather conditions.

是的。参与团队游和摩托车租赁的顾客必须持有母国的有效摩托车驾驶证。若您没有有效驾驶证,请咨询我们的服务人员其他旅行项目。

是的,您可以骑自己的摩托车;每个人的旅行费用都是单独计算的。

不用的。鹰骑了解每位顾客都有不同的需求。有些人喜欢和团队在一起,有些人则更喜欢独自旅行。如果您希望独自旅行或以小团队的形式旅行,请务必提前告知您的导游,他会指导您骑行路线和集合地点。

可以的。互换车辆的顾客要在对方的租赁合同上签字。如您损坏了对方的摩托车,您有责任承担所有损失。

您的旅行顾问会帮助您做好充分的行前准备。您也可以访问我们的facebook页面,看看同季节同一线路的骑友都是如何准备的。

您必须年满21岁才能在鹰骑租车和参与旅行团。当然,乘客是没有年龄限制的,只要乘客能够接触到踏板。

Yes, you will be receiving your initial confirmation email which outlines the arrival and dates so you can plan your travel arrangements. From there you will receive a welcome packet with a wealth of information at 90, 60, and 30 days before your tour start date.

国土安全局规定外国游客的签证有效期必须长于出发日期六个月。虽然这项规定并不适用于所有国家的游客,但为了保证您的旅行能按时进行,还是请您遵守这项规定。

我们会尽量满足您的要求,但您也要认识到这是骑行旅行。支援车是用来运送您的行李和应对突发状况的,比如,团员发生事故、严重健康问题、以及摩托车故障等。

A light set of rain gear is recommended.

大部分鹰骑摩托车都可以免费安装挡风玻璃。不过,有些车型不一定有匹配的挡风玻璃。请咨询我们的服务人员。

Store credits can only be used by and for the individual it was given to.

Store credits are used once per payment. Payments are made once during booking, and can be made multiple times afterwards.

Please note: Store credits can only be applied at locations within the same country as the original booking.

All store credits expire 1 year after they are issued.

There is a cost for a lost key and it depends on the type of bike you’re on, it can be up to $500 per key. This is problematic while you’re out on tour as you can’t start the bike and need to get moving so we highly recommend you keep the key is a safe place.

If you secure your rental with a credit/debit card, we will charge the security deposit on the day you pick up your rental vehicle. Your security deposit might be held by your bank for up to 45 days. After that, it will be automatically released in full unless we charge any damages, traffic violations or any other necessary charges against it.

No, you can't. Since the store credit is owned by an individual and non-transferable, store credit payment option is not available for group booking.

鹰骑了解住宿是旅行中非常重要的一方面,所以我们一般都选择豪华、舒适的酒店,或具有当地特色的旅店。您可能前一晚在芝加哥市中心住4星级酒店,下一晚则宿在66号公路的汽车旅馆。或者一晚上住在拉斯维加斯大道的豪华酒店,而下一晚住在优胜美地的小木屋。

鹰骑提供免费班车往返于鹰骑门店和我们推荐的酒店。很多机场因限制酒店、租车门店等的接送,故鹰骑无法提供免费班车。请联系我们的旅行顾问确认当地机场是否有免费班车。

鹰骑为驾驶员和乘客提供DOT认证的头盔。顾客可以戴自己的头盔,也可以在鹰骑门店购买半脸、3/4脸或全脸头盔。

Most hotels we use on tour provide complimentary WiFi in the room or in the lobby for guests. There may be cases in remote locations where a WiFi signal is not available or comes with a fee.

一般来说,我们的团队旅行每天的骑行距离在200到250英里之间,偶尔到300英里。

是的。油费包含在旅行费用中。但如果您在没有安排骑行的日子自己行驶,那么所产生的油费就需自己承担。

鹰骑会负责旅行开始前和结束后的酒店接送。机场接送视当地的具体情况而定。

一般来说,我们的顾客都能租到自己喜爱的车型,但为了以防万一,我们仍要求顾客提供第二选择。我们会尽可能地确保为您提供您的理想车型。

一般来说,我们的旅行团控制在15辆车左右,私人团一般在16至17辆车。8到15辆车是最合适的,这样团员们可以更团结更紧密地一同骑行。

当然。您的鹰骑旅行顾问将非常乐意为您安排旅行前后的住宿,我们可以为您在旅行前后所住的同一家酒店,也可以是您想旅游的景点附近的酒店。如果您想通过我们的网站预订,请务必在“添加旅行前住宿”或“添加旅行后住宿”打钩,

It is important to us that each rider has enough gear and clothing to be comfortable for the entire length of the tour, so we allow one large suitcase and one carry-on size bag for each rider and passenger. We are very flexible on this policy in case you decide to do a bit of shopping along the way, of if you need to bring a few extra items to look great around the pool or on the town at night.

Most tour participants choose to bundle one of our Theft and Damage Waiver options with our Supplemental Liability Insurance options for maximum peace of mind. It is always best to ask your Tour Specialist which coverage they recommend during the simple booking process.

请不要因为航班晚点错过行程而担忧,我们会尽量帮您赶上旅行团队。如您会推迟报到时间,请立即通知我们或您的导游,我们会安排您直接去欢迎参会或入住的酒店。

我们不会因为您缺乏经验而拒绝您参团。但出于对您的安全和舒适性考虑,我们建议您具备一定的摩托车驾驶经验,并且要不惧怕在曲折的公路上行驶。特别是我们的加州梦想之旅、西部越野之旅的后半段,以及洛基山脉之旅都有一些难度较大的路段。

The Harley-Davidson Electra Glide and the Street Glide Touring Edition are the only bikes that come standard with the Tour-Pak, which provides the maximum amount of luggage space and passenger comfort. The other H-D models have the passenger backrest with luggage rack.

Click the “i” button on the models you are interested in to see backrest availability and other specifications such as seat height and weight.

是的。如果您预订的旅行项目总额超过500美元,且提前超过30天预订,那么您在预订时只需支付20%的押金。剩余的款项则需在行程开始前30天完成支付。

我们的导游会尽可能的满足团员们想要停下来拍照的需求。超过20年的带队经验使他们充分掌握了各景点位置、用餐地点以及适合拍照的最佳位置等。如您有特殊要求,请在当日行程开始前告知导游,以确保他可以提前做好安排。我们提倡放松的骑行氛围,您可以选择独自行驶一段路程,也可以组成小团队,只需确保与导游约好集合地点,并在当晚入住预订的酒店即可。

旅行费用几乎包含了所有型号的摩托车,除了三轮摩托车和定制摩托车。

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